Privacy Policy
Your privacy is important to me. This policy explains how I collect, use and protect your personal data when you interact with my website or with me through other digital channels (email, social media, messaging platforms or forms).
This policy applies to the entire rodrigosilvano.pt website, as well as all forms of contact that involve the collection of personal data.
1. Data Controller
The data controller is:
Rodrigo dos Santos Silvano
NIF: 275096688
Travessa Bernardim Ribeiro 92 2ºEF
4465-045, São Mamede de Infesta
📞 (+351) 911 031 332
2. Personal Data Collected
I only collect data strictly necessary for providing services or fulfilling the intended purposes. This may include:
Full name
Email address
Phone number
Billing information (NIF, address)
Interaction records (messages, appointments, support requests)
3. Processing Purposes
Data is processed to:
Provide contracted digital services (sending materials, scheduling sessions, platform access)
Process payments and issue invoices
Communicate with you (support, clarifications, follow-ups)
Send informational and promotional content, if you have given consent
Important note:
Conversations with SerrAI (virtual assistant) are not used to create profiles or automatic segmentations.
The only associated automation is done through Manychat, Meta and Google pixels, exclusively for statistical and remarketing purposes.
4. Legal Basis for Processing
Data processing is based on:
Performance of a contract or pre-contractual measures
Compliance with legal obligations
Consent of the data subject (when applicable)
5. Data Storage and Security
Personal data is stored in systems protected by appropriate technical and organizational measures to prevent unauthorized access, loss or destruction.
Data retention time varies according to purpose and applicable legal requirements.
If you submit a request related to your data (access, deletion, etc.), I commit to respond within a maximum of 25 calendar days.
6. Data Subject Rights
All personal data collected is stored in secure systems, with access restricted to duly authorized persons with a legitimate need to use it in the scope of their functions. Appropriate technical and organizational measures are applied, including encryption, firewalls and secure access protocols, to prevent unauthorized access, loss, misuse, alteration or destruction of data.
Data will be retained only for the period strictly necessary to fulfill the purposes for which it was collected or to comply with applicable legal and tax obligations. After this period, the data will be irreversibly deleted or anonymized.
Data processing fully complies with the General Data Protection Regulation (Regulation (EU) 2016/679) and other applicable legislation in Portugal, guaranteeing the following rights to data subjects:
Right of access, rectification and erasure of data
Right to restriction or objection to processing
Right to data portability
Right to withdraw consent, when applicable
Right to lodge a complaint with the National Data Protection Commission (CNPD)
CNPD Contacts:
National Data Protection Commission (CNPD)
Av. D. Carlos I, 134 - 1st, 1200-651 Lisbon, Portugal
📞 +351 213 928 400
To exercise any of these rights, simply send an email to info@rodrigosilvano.pt with your detailed request.
7. Data Sharing with Third Parties
Your data is not sold or shared for commercial purposes. It may only be shared when:
Required by legal obligations (e.g., Tax Authority)
Necessary for service execution (e.g., email platforms, scheduling or billing)
Involving service providers with whom there is a data processing agreement
8. Cookies and Similar Technologies
This website uses cookies to ensure its functioning and improve the browsing experience.
You can consult all details, cookie categories and ways to manage preferences in the Cookie Policy.
9. Useful Links
10. Updates
This policy may be updated at any time. The most recent version will always be available on this page and may be communicated by email, if applicable.
If you have questions about this policy or about the processing of your data, contact us by email: info@rodrigosilvano.pt
Last updated: August 20, 2025