Manychat setup with the official WhatsApp API

I connect your Manychat to the WhatsApp Business Platform and Instagram, design the flows within Meta's rules and test each one on your accounts before the automation reaches your customers.

What needs sorting out before the first flow works

Manychat uses Meta's official API to talk on WhatsApp. Before a flow exists, an account, a number and templates have to be in order.

Setting it up yourself

  • A number already on the WhatsApp app can only be registered on the API after it is deleted from that account.
  • The number must be yours, with a country code, and able to receive a voice call or an SMS for verification.
  • After 24 hours without a reply from the customer, only messages with templates approved by Meta can be sent.
  • Flows outside Meta's rules risk channel suspensions or blocks.
  • Messages charged by Meta reach the invoice with no prior estimate.

With the setup done by me

  • Number connected to Manychat through the official API, with the Meta account in order.
  • Instagram and WhatsApp flows designed within Meta's rules.
  • Templates submitted for approval and the 24-hour window handled in each flow.
  • Message costs estimated before launch, in the cost calculator.
  • Each flow tested on your accounts before delivery.
  • Handover to you when the conversation needs a person.

What gets set up

I work with you directly, with no intermediaries. On the alignment call we choose what to set up first.

WhatsApp Business Platform connection

Number registration, connection of the WhatsApp Business account to Manychat and confirmation that the number shows the connected status. Message costs are charged by Meta to your account.

How to connect Manychat to WhatsApp

Instagram automations

Connection of the professional account to Manychat and flows that reply to anyone who comments on a post or sends a private message.

Reply automatically to Instagram comments

Support and qualification flows

Questions, tags and fields that store each person's profile and route the conversation: automatic reply, a call with you or the right product.

Templates and the 24-hour window

Templates are submitted for approval and each flow respects the 24-hour window and Meta's rules for chatbots.

The WhatsApp 24-hour window

Connection to your tools

Calendar, payments and invoicing connected to Manychat, so the information collected in the conversation reaches the tools you already use.

A case study with Manychat on Instagram

The numbers below are the ones published in the case study.

A mentor with just over 1,000 followers generated €1,315 in 21 days

Instagram posts led followers to send a private message. A 10-question questionnaire qualified each person and an AI analysis recommended the right offer.

Questionnaires completed
20
Invited to a mentoring call
2
Routed to the €59 entry product
18
Read the case study

What Meta charges separately

The service is quoted per project after the alignment call, with the tasks, the price and the execution time.

WhatsApp messages have Meta costs, billed directly to your account. Read the WhatsApp Business API pricing guide or work it out in the WhatsApp cost calculator.

How the implementation works

Four phases, from the first conversation until the flows are replying on your accounts.

01

Alignment call

A 1-hour online call, recorded, to understand what you want to automate, the channels you use and the state of your Meta account.

02

Quote and contract

A document with the tasks to carry out, the price and the execution time. Once the quote is approved, the contract is signed.

03

Connection, build and testing

I connect the number and Instagram to Manychat, build the flows, submit the templates to Meta and test each flow on your accounts.

04

Delivery

The project is delivered under the terms of the contract, with a 30-day guarantee.

Prefer to set it up yourself?

The Manychat course is a 1-on-1 training of 14 hours with me, in 7 sessions of 2 hours by video call. You build the Instagram and WhatsApp flows on your own accounts, with Meta's rules and the 24-hour window. The course is taught in Portuguese.

See the Manychat course

Want your Manychat connected to WhatsApp and Instagram?

Ask the AI assistant on this page or book a call with Rodrigo to review your account and the flows you need.

Frequently asked questions

Answers to the most common questions about Manychat and WhatsApp API setup.

Are configuring Manychat and setting up the WhatsApp API different services?

No. In Manychat, WhatsApp runs on Meta's official API, the WhatsApp Business Platform. I connect your account, your number and Manychat, and design the flows that run on that connection.

Can I use the number I already have on WhatsApp?

A number in use on the WhatsApp app can only be registered on the API after it is deleted from that account. Once registered, the number still works for calls and SMS, but stops working on the WhatsApp app. If you need the app on the same number, the alternative is a new number for the API.

Which kind of number is accepted?

The number must be yours, include the country code and be able to receive a voice call or SMS for verification. Meta recommends mobile numbers. Short codes are not accepted.

Do the automations follow Meta's rules?

The flows are designed to follow Meta's rules, to avoid channel suspensions or blocks. Rodrigo has been an official Manychat moderator since 2024.

How much does it cost?

The service is quoted per project after the alignment call, with the tasks and the price. WhatsApp messages have Meta costs, billed directly to your account. Estimate them with the WhatsApp cost calculator.

Is there a guarantee?

Yes. The project has a 30-day guarantee, under the terms of the contract.

How long does it take?

It depends on the project. The execution time is set in the quote, after the alignment call.

Can I learn to set it up myself?

Yes. The Manychat course is a 14-hour 1-on-1 training, in 7 sessions of 2 hours by video call, built on your own Instagram and WhatsApp accounts. The course is taught in Portuguese.